Mental health experts are warning crewing managers to be alert to signs of technostress that could arise from the digital demands a seafarer must grapple with while at sea.
As ships become smarter, more connected and quieter, a new challenge of technostress is slowly emerging, warns Mental Health Support Solutions.
From fatigue sensors to AI-assisted navigation, the industry is evolving quickly. While these can make operations safer and more efficient, they can also create added pressures for seafarers who are expected to keep up with these new systems.
Mental Health Support Solutions, member of the OneCare Group, is urging shipowners to take a proactive approach to reducing digital stress through encouraging digital literacy and crew involvement.
“Technostress can wear crews down, making day-to-day tasks feel harder and affecting their focus and wellbeing,” said Charles Watkins, Director of Clinical Operations at Mental Health Support Solutions.
“Pairing every technological rollout with psychological safety training and clear, transparent communication helps to ensure that crews remain the purpose, not the byproduct,” he said.
Seafarers face different challenges depending on the technologies onboard. Whilst senior crew members may feel uneasy when working with new systems, younger seafarers may experience stress when joining vessels equipped with older equipment.
“Practical training and support are essential,” said Charles Watkins.
When people feel included in this transformation, technology becomes a tool for support, not a source of pressure.
Mental Health Support Solutions
MHSS offers a range of services designed to address the mental health needs of seafarers and shore-based staff. The company operates a 24/7 mental health helpline, providing confidential and professional psychological support. Additionally, MHSS provides tailored training covering all aspects of wellbeing. The MHSS team conducts onsite visits, offering crucial support and stabilisation assistance following accidents onboard.
Beyond these core services, MHSS offers an array of other solutions, all of which can be delivered in approximately 50 languages.
